Customer service
Resolve enquiries instantly and improve customer satisfaction.
-72%Response time
View details →AI agents for every area of your business.
Every department has different needs. Inceptiva lets you create specialised agents that know your business, use your tools and perform real tasks.
Sales
Identify opportunities, generate proposals and accelerate sales closures.
+35%Lead conversion
View details →HR
Answer team questions and automate human resources processes.
-60%HR team enquiries
View details →IT
Provide autonomous technical support and reduce the IT team's workload.
-45%Support tickets
View details →Legal
Find legal information instantly and support regulatory compliance.
-80%Search time
View details →Operations
Automate processes and improve operational efficiency.
+40%Operational efficiency
View details →Customer service
Answer enquiries instantly and resolve incidents using your company's knowledge.
Instant answers 24/7
Reduce waiting times and improve your customer experience.
Resolve more with less
Automate common enquiries and free your team for complex cases.
Knowledge that is always up to date
The agent uses your documentation, policies and systems in real time.
Where is my order #423651?
I am checking your order #423651…
Pedido localizado
- Status
- In transit
- Fecha estimada
- Hoy, 17:45
- Transportista
- SEUR
Llega hoy a las 17:45.
Can I help you with anything else?
Sales pipelineUpdated in real time
Active agentLeadsNew leadTechSolutions€10,000
OpportunityQualified leadInterested in sales proposal€30,000
ProposalProposal sent10% discount€45,000
NegotiationNegotiationCFO contract€50,000
ClosedClosedContract signed€50,000
Recent activity
- Lead enriched and identified as an opportunity
- Sales proposal created and sent
- CRM updated automatically
- Follow-up email sent
Sales
Identify opportunities, generate proposals and accelerate sales closures.
Identify opportunities
Analyse leads and behaviour to prioritise what really matters.
Proposals in seconds
Create personalised proposals using CRM, catalogue and ERP information.
Automatic follow-up
Update the CRM and keep the pipeline current.
HR
Answer team questions and automate human resources processes.
Employee self-service
Answer questions about holidays, payroll, leave and internal policies.
Automated processes
Manage requests, approvals and communications without email or spreadsheets.
Always-current information
Connected to your HR system and corporate calendar.
How many holiday days do I have left?
You have 12 days available.
- Fechas
- 12 – 16 de mayo
- Days
- 5 days
- Status
- Pending approval
Tu solicitud ha sido enviada a tu responsable.
No puedo acceder al VPN.
I am checking your access and the service status…
- VPN service operational Correct
- Authorised user Correct
- Corporate password Expired
Your password has expired. I have sent a secure reset link to your corporate email.
Ticket resolved automatically#IT-2841
IT
Provide autonomous technical support and reduce the IT team's workload.
Instant resolution
Resolve common problems without human intervention.
System integration
Check status and perform actions in corporate tools.
Fewer tickets, greater efficiency
Automate recurring tickets and free the technical team.
Legal
Find legal information instantly and support regulatory compliance.
Intelligent search
Find clauses, contracts and policies in seconds.
Continuous compliance
Help the team apply current regulations and policies.
Traceability
Every enquiry and document is recorded and auditable.
Can I share this contract with a third party?
I am reviewing the contract and related policies…
Information may not be shared with third parties without prior written authorisation.
You need written authorisation before sharing it.
Flujo operativo automatizado
RunningNueva incidencia01
Clasificación IA02
Asignación al equipo03
Ejecución de tareas04
Cierre05
Dashboard actualizado06
Operations
Automate operational processes and improve efficiency across the organisation.
End-to-end processes
From classification to closure, everything is automated.
Data-driven decisions
The agent analyses information and recommends the best action.
Complete visibility
Real-time dashboards and key business metrics.