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CRM & operations

HubSpot

Connect HubSpot to work with contacts, companies and deals within the authorized capabilities.

CAPABILITIES

What your agent can do with HubSpot

Search and retrieve contacts

Lets the agent search and retrieve contacts within the authorized configuration.

Read

Search and retrieve companies

Lets the agent search and retrieve companies within the authorized configuration.

Read

Search and retrieve deals

Lets the agent search and retrieve deals within the authorized configuration.

Read

Create or update records when enabled

Lets the agent create or update records when enabled within the authorized configuration.

Write

See how an agent works with HubSpot

A practical example of how your agent can help in everyday work.

Summarize the Acme deal and prepare the next step.

10:14

I reviewed the contact, company and deal. The proposal is open and needs follow-up this week.

10:15

Acme deal

Stage: Proposal

Next action: follow-up

Update pending confirmation

The essentials, before connecting

Review the key details for using HubSpot with your agents.

How is HubSpot connected?

OAuth connection with HubSpot. The administrator decides which capabilities are enabled.

What can an agent do with HubSpot?

Search and retrieve contacts · Search and retrieve companies · Search and retrieve deals · Create or update records when enabled

What controls apply?

Writes require explicit authorization · Public channels cannot query existing records · Data deletion is not supported