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Calendars

Microsoft Outlook Calendario

Connect Microsoft 365 to check availability and create events in the selected Outlook calendar.

CAPABILITIES

What your agent can do with Microsoft Outlook Calendario

List available calendars

Lets the agent list available calendars within the authorized configuration.

Read

Check busy periods

Lets the agent check busy periods within the authorized configuration.

Read

Create events with attendees

Lets the agent create events with attendees within the authorized configuration.

Write

See how an agent works with Microsoft Outlook Calendario

A practical example of how your agent can help in everyday work.

Find a slot tomorrow with the sales team to review the pipeline.

10:14

There is availability at 16:00. I prepared the opportunity review in Outlook without sending it yet.

10:15

Pipeline review

Tomorrow 16:00 – 16:45

Calendar: Sales

Pending confirmation

Related tools

View catalog →
Google CalendarCheck availability and manage bookings.GmailSend email from a connected account.Microsoft Outlook EmailSend email from connected Outlook.

The essentials, before connecting

Review the key details for using Microsoft Outlook Calendario with your agents.

How is Microsoft Outlook Calendario connected?

OAuth connection with Microsoft 365 and calendar read/write permissions.

What can an agent do with Microsoft Outlook Calendario?

List available calendars · Check busy periods · Create events with attendees

What controls apply?

The agent requests the required details before booking · The appointment is not confirmed until the operation completes